Miko Rowell
Love Texas Roadhouse!! I wanted to give 5 stars, but I'm having issuez with the app. My email address is grayed out and I have to keep entering my birth date and location. Also, when I go into settings, under Notification Setting for the Promotional Emails, it's turned off. When I turn it on and go out of the app and then go back on, it's set to off. I've deleted and re-added the app and it's still not working. I'm also not recieving any emails or text messages.
1 person found this review helpful
TexasRoadhouse
April 19, 2024
Hi Miko! Thank you for your comment. We'd like for you to get these details to Guest Relations so they can help. Would you please paste what you have in your post from here into our form. https://www.texasroadhouse.com/contact-us/form or call us at 1-800-839-7623
Sheena Kilgore
We always order and do the To Go...and it is SO convenient! They get the food done pretty fast, so far the accuracy of our orders have been on point, the employees are super nice and helpful, etc... My only complaint, I guess you could call it, would be that the portions of condiments/toppings (when it comes to butter, cinnamon butter, sour cream, dressings, etc...) is really small.
12 people found this review helpful
TexasRoadhouse
March 7, 2024
Hi Sheena! Thank you for your comment. We sincerely appreciate you taking the time to let us know how we can improve.
Erik Ulmer
I always have issues placing an order, it just gives a generic error prompt. This has happened to me the past several times. When I call to place an order the phone always rings forever. Also when they do answer they *refuse to place an order over the phone, even if you are having an issue with online ordering.. they tell you "just come here and order" ... Um no I'm trying to save time and pickup for a reason.. only restaurant that won't take your order.
77 people found this review helpful