Daily Noise Complaint Log


1																									City of Asheville Noise Complaint* Dashboard
2																												Last updated:		April 25, 2024
3																									www.bit.ly/coa-noise-dashboard
4																									* Reported complaints are not deemed violations until investigated
5
6	2024	Complaints by Source received by month														2023	Complaints by Source received by month														2022	Complaints by Source received by month														2021	Type of complaint received by month
7	Complaint Received by Source	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Received by Source	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Received by Source	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Received by Source	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
8	APD Daily Report	52	48	67	63	0	0	0	0	0	0	0	0	230		APD Daily Report	60	59	50	99	94	86	76	102	84	83	58	53	904		APD Daily Report	52	64	71	111	100	104	84	80	98	117	58	59	998		APD Daily Report									73	124	64	67	328
9	Asheville App	15	16	31	21	0	0	0	0	0	0	0	0	83		Asheville App	2	12	20	42	46	37	35	28	52	43	31	11	359		Asheville App	0	0	0	1	1	2	1	4	2	2	1	3	17		Asheville App									1	2	1	1	5
10	Direct email	7	7	6	9	0	0	0	0	0	0	0	0	29		Direct email	13	14	10	13	20	27	16	24	20	22	15	7	201		Direct email	18	10	12	16	17	14	34	15	26	26	11	10	209		Direct email	Noise Ordinance Effective September 15, 2021								34	77	27	10	148
11	DSD Staff	2	1	3	2	0	0	0	0	0	0	0	0	8		DSD Staff	4	1	0	0	0	1	1	2	1	1	0	0	11		DSD Staff	0	0	1	2	0	2	1	0	0	2	1	0	9		DSD Staff									0	0	0	0	0
12	Jotform	0	0	0	0	0	0	0	0	0	0	0	0	0		Jotform	26	0	0	0	0	0	0	0	0	0	0	0	26		Jotform	9	17	35	31	23	44	33	21	32	58	30	11	344		Jotform									0	7	14	15	36
13	Phone Call	7	3	3	5	0	0	0	0	0	0	0	0	18		Phone Call	0	7	3	5	10	12	8	6	7	7	0	1	66		Phone Call	2	3	4	5	5	5	5	3	2	3	1	1	39		Phone Call									8	6	6	5	25
14	Total Calls Received	83	75	110	100	0	0	0	0	0	0	0	0	368		Total Calls Received	105	93	83	159	170	163	136	162	164	156	104	72	1567		Total Calls Received	81	94	123	166	146	171	158	123	160	208	102	84	1616		Total Calls Received									116	216	112	98	542
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16	2024	Type of complaint received by month														2023	Type of complaint received by month														2022	Type of complaint received by month														2021	Type of complaint received by month
17	Complaint Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		Complaint Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
18	Business Operations	5	4	13	10	0	0	0	0	0	0	0	0	32		Business Operations	13	4	10	29	28	20	18	22	29	51	28	8	260		Business Operations	8	3	10	36	13	40	31	24	30	51	8	5	259		Business Operations									23	49	24	6	102
19	Busker	1	1	5	5	0	0	0	0	0	0	0	0	12		Busker	4	8	3	1	7	11	11	7	8	2	3	2	67		Busker	1	2	1	0	4	0	7	6	8	9	1	6	45		Busker									9	2	1	2	14
20	Construction	8	6	13	3	0	0	0	0	0	0	0	0	30		Construction	3	3	4	7	5	4	4	9	8	5	7	5	64		Construction	2	3	1	13	6	5	7	5	5	12	10	4	73		Construction									2	14	8	5	29
21	Dog Barking/Animal	3	1	0	1	0	0	0	0	0	0	0	0	5		Dog Barking/Animal	2	1	1	4	4	2	1	2	0	2	0	1	20		Dog Barking/Animal	4	0	1	2	2	2	2	3	8	4	5	1	34		Dog Barking/Animal									0	0	3	0	3
22	Fireworks	0	0	1	0	0	0	0	0	0	0	0	0	1		Fireworks	1	1	1	1	1	3	2	1	1	0	0	0	12		Fireworks	0	0	0	0	1	0	6	0	1	0	0	0	8		Fireworks									0	1	2	0	3
23	Hotel/STVR	2	0	1	0	0	0	0	0	0	0	0	0	3		Hotel/STVR	1	0	0	0	2	2	1	2	2	5	1	0	16		Hotel/STVR	1	1	1	0	1	1	3	1	2	3	0	0	14		Hotel/STVR									1	1	0	0	0
24	Industrial Operations/Equipment	2	3	4	11	0	0	0	0	0	0	0	0	20		Industrial Operations/Equipment	1	2	1	2	8	6	3	4	4	5	7	5	48		Industrial Operations/Equipment	0	1	3	2	1	3	3	2	3	2	0	4	24		Industrial Operations/Equipment									13	5	1	2	21
25	Institutional	0	0	0	0	0	0	0	0	0	0	0	0	0		Institutional	0	0	0	0	0	0	0	0	0	0	0	0	0		Institutional	0	0	0	0	0	0	0	0	0	2	0	0	2		Institutional									1	2	0	0	3
26	Outdoor Event	0	0	0	1	0	0	0	0	0	0	0	0	1		Outdoor Event	0	0	0	1	4	2	0	0	13	4	0	0	24		Outdoor Event	0	0	1	4	3	1	0	0	6	3	0	1	19		Outdoor Event	Noise Ordinance Effective September 15, 2021								1	2	0	1	4
27	Outside City Limits	3	1	1	2	0	0	0	0	0	0	0	0	7		Outside City Limits	3	0	0	0	3	2	0	0	0	1	0	0	9		Outside City Limits	3	3	12	5	2	1	2	1	4	5	2	0	40		Outside City Limits									0	3	3	1	7
28	Public Space	2	3	4	8	0	0	0	0	0	0	0	0	17		Public Space	0	1	1	18	18	16	14	11	7	8	6	2	102		Public Space	6	10	8	8	12	19	11	3	2	3	0	0	82		Public Space									4	7	8	7	26
29	Residential Neighbor*	43	43	42	28	0	0	0	0	0	0	0	0	156		Residential Neighbor*	54	43	34	55	49	46	47	58	53	40	38	33	550		Residential Neighbor*	41	53	54	66	59	64	44	36	59	69	47	44	636		Residential Neighbor*									36	76	41	53	206
30	Trash/Recycling Collection	1	2	0	0	0	0	0	0	0	0	0	0	3		Trash/Recycling Collection	1	5	3	1	1	5	1	1	1	2	3	1	25		Trash/Recycling Collection	4	3	5	2	0	3	6	1	1	0	6	0	31		Trash/Recycling Collection									4	6	6	9	25
31	Unknown	10	2	4	7	0	0	0	0	0	0	0	0	23		Unknown	2	10	9	16	12	10	16	14	21	12	7	5	134		Unknown	3	5	9	10	10	10	22	8	13	18	12	10	130		Unknown									15	26	9	7	57
32	Vehicle Exhaust/Revving	2	8	8	14	0	0	0	0	0	0	0	0	32		Vehicle Exhaust/Revving	7	7	7	12	13	15	5	11	10	8	1	4	100		Vehicle Exhaust/Revving	5	5	7	3	10	10	7	14	8	9	7	4	89		Vehicle Exhaust/Revving									2	5	1	2	10
33	Vehicle/Music	1	1	14	10	0	0	0	0	0	0	0	0	26		Vehicle/Music	13	8	9	12	15	19	13	20	7	11	3	6	136		Vehicle/Music	3	5	10	15	22	12	7	19	10	18	4	5	130		Vehicle/Music									5	17	5	3	30
34	Total Calls	83	75	110	100	0	0	0	0	0	0	0	0	368		Total Calls	105	93	83	159	170	163	136	162	164	156	104	72	1567		Total Calls	81	94	123	166	146	171	158	123	160	208	102	84	1616		Total Calls									116	216	112	98	542
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36	2024	Number of multifamily residential complaints received by month														2023	Number of multifamily residential complaints received by month															Number of multifamily residential complaints received by month														2021	Number of multifamily residential complaints received by month
37	*Residential Neighbor Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		*Residential Neighbor Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		*Residential Neighbor Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total		*Residential Neighbor Type	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
38	Multifamily Apartment Complexes	39	42	35	33	0	0	0	0	0	0	0	0	149		Multifamily Apartment Complexes	46	38	37	63	57	48	49	58	44	35	34	29	538		Multifamily Apartment Complexes	33	36	42	52	48	58	40	31	45	45	43	35	508		Multifamily Apartment Complexes	Noise Ordinance Effective September 15, 2021								24	53	41	38	156
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40	2024	Status of investigated complaints by month														2023	Status of investigated complaints by month														2022	Status of investigated complaints by month														2021	Status of investigated complaints by month
41	Status of Complaint: Code Description	CODE	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total	Status of Complaint: Code Description	CODE	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total	Status of Complaint: Code Description	CODE	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total	Status of Complaint: Code Description	CODE	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec	Total
42	Unable to contact complainant	AB	3	3	5	5	0	0	0	0	0	0	0	0	16	Unable to contact complainant	AB	8	3	4	4	2	5	8	2	5	6	5	4	56	Unable to contact complainant	AB	3	6	3	4	2	9	7	1	1	14	9	4	63	Unable to contact complainant	AB									5	2	11	5	23
43	Complaint resolved	AF	16	22	10	2	0	0	0	0	0	0	0	0	50	Complaint resolved	AF	25	23	23	27	28	24	21	13	10	17	15	8	234	Complaint resolved	AF	24	33	29	37	33	28	22	23	41	27	35	20	352	Complaint resolved	AF									22	41	29	27	119
44	Formal Warning issued	AK	1	1	4	0	0	0	0	0	0	0	0	0	6	Formal Warning issued	AK	0	1	0	0	2	2	0	1	0	2	2	1	11	Formal Warning issued	AK	1	2	2	3	1	3	4	1	1	2	2	0	22	Formal Warning issued	AK									0	2	1	3	6
45	Citation issued	AL	1	0	1	0	0	0	0	0	0	0	0	0	2	Citation issued	AL	0	0	0	0	0	0	0	0	0	0	1	0	1	Citation issued	AL	0	0	0	1	0	0	0	0	0	0	0	0	1	Citation issued	AL									0	0	0	0	0
46	Handled by or forwarded to other agency	AP	8	6	6	9	0	0	0	0	0	0	0	0	29	Handled by or forwarded to other agency	AP	2	2	2	5	9	10	4	10	10	8	1	2	65	Handled by or forwarded to other agency	AP	5	4	13	8	5	4	5	9	15	9	5	2	84	Handled by or forwarded to other agency	AP									0	2	7	1	10
47	Handled by APD in the field	APD	8	4	15	13	0	0	0	0	0	0	0	0	40	Handled by APD in the field	APD	2	5	2	5	9	6	5	4	11	11	6	7	73	Handled by APD in the field	APD	6	3	6	4	8	5	4	7	3	11	3	4	64	Handled by APD in the field	APD									39	49	11	8	107
48	Law Enforcement Agency Function	APD2	6	3	11	19	0	0	0	0	0	0	0	0	39	Law Enforcement Agency Function	APD2	14	9	18	32	33	38	29	38	32	26	11	11	291	Law Enforcement Agency Function	APD2	12	13	22	26	38	29	21	24	15	25	13	14	252	Law Enforcement Agency Function	APD2									11	29	6	10	56
49	No Contact Information Available	APD3	3	3	5	2	0	0	0	0	0	0	0	0	13	No Contact Information Available	APD3	4	7	8	10	9	9	6	6	4	7	4	3	77	No Contact Information Available	APD3	6	4	1	9	6	8	9	12	11	10	2	1	79	No Contact Information Available	APD3									5	27	7	4	43
50	Citation Dismissed	CD	0	0	0	0	0	0	0	0	0	0	0	0	0	Citation Dismissed	CD	0	0	0	0	0	0	0	0	0	0	0	0	0	Citation Dismissed	CD	0	0	0	0	0	1	1	0	0	2	0	0	4	Citation Dismissed	CD									0	0	0	0	0
51	Contact made with alleged noise-maker	CMN	3	6	9	2	0	0	0	0	0	0	0	0	20	Contact made with alleged noise-maker	CMN	0	0	0	4	2	1	6	2	14	8	7	6	50	Contact made with alleged noise-maker	CMN	0	0	0	0	0	0	0	0	0	0	0	0	0	Contact made with alleged noise-maker	CMN	Noise Ordinance Effective September 15, 2021								0	0	0	0	0
52	Cancel per complainant/caller	CPC	3	0	0	3	0	0	0	0	0	0	0	0	6	Cancel per complainant/caller	CPC	1	1	1	3	1	3	2	0	3	0	1	0	16	Cancel per complainant/caller	CPC	0	3	0	1	1	1	1	0	5	3	1	0	16	Cancel per complainant/caller	CPC									0	0	1	1	2
53	Cancel - Duplicate Call	DUP	2	0	2	0	0	0	0	0	0	0	0	0	4	Cancel - Duplicate Call	DUP	0	0	0	0	0	0	0	0	0	0	1	0	1	Cancel - Duplicate Call	DUP	1	1	1	0	0	1	0	0	0	0	0	0	4	Cancel - Duplicate Call	DUP									0	2	1	4	7
54	Contacted complainant	ECE	6	6	8	4	0	0	0	0	0	0	0	0	24	Contacted complainant	ECE	13	4	2	18	13	16	10	14	11	5	7	1	114	Contacted complainant	ECE	6	9	7	16	11	20	21	11	17	27	2	5	152	Contacted complainant	ECE									7	12	7	8	34
55	On-going investigation/monitoring	IM	0	0	9	30	0	0	0	0	0	0	0	0	39	On-going investigation/monitoring	IM	0	0	0	0	0	0	0	0	0	0	0	0	0	On-going investigation/monitoring	IM	0	0	0	0	0	0	0	0	0	0	0	0	0	On-going investigation/monitoring	IM									0	0	0	0	0
56	Not enough information available	NA	3	0	3	0	0	0	0	0	0	0	0	0	6	Not enough information available	NA	1	5	0	0	0	1	4	5	1	5	4	2	28	Not enough information available	NA	2	2	7	7	3	2	12	2	9	6	2	2	56	Not enough information available	NA									5	8	6	2	21
57	No violation at this time	NV	4	3	3	4	0	0	0	0	0	0	0	0	14	No violation at this time	NV	5	3	6	5	6	7	5	12	9	6	7	4	75	No violation at this time	NV	9	4	13	22	8	6	3	8	4	12	6	3	98	No violation at this time	NV									8	14	11	5	38
58	No activity for over 30 days	NTD	3	8	4	0	0	0	0	0	0	0	0	0	15	No activity for over 30 days	NTD	10	17	10	20	19	19	12	11	15	10	7	13	163	No activity for over 30 days	NTD	1	4	5	12	17	24	27	11	16	31	7	11	166	No activity for over 30 days	NTD									6	11	4	12	33
59	Citation Paid	PC	1	0	3	1	0	0	0	0	0	0	0	0	5	Citation Paid	PC	1	0	0	0	0	2	0	1	1	1	0	0	6	Citation Paid	PC	1	0	0	0	0	1	1	2	1	1	0	0	7	Citation Paid	PC									0	1	0	0	1
60	Reference other complaint	REF	12	10	12	4	0	0	0	0	0	0	0	0	38	Reference other complaint	REF	19	13	7	26	37	20	24	43	38	44	25	10	306	Reference other complaint	REF	4	6	14	16	13	29	20	12	21	28	15	18	196	Reference other complaint	REF									8	16	10	8	42
61	Total Calls		83	75	110	98	0	0	0	0	0	0	0	0	366	Total Calls		105	93	83	159	170	163	136	162	164	156	104	72	1567	Total Calls		81	94	123	166	146	171	158	123	160	208	102	84	1616	Total Calls										116	216	112	98	542