faq

 

do you take insurance?

Yes, but no.

The answer is a bit longer than you think:

Your time and our time is valuable - not just money wise, but quality wise. We can't give you the service you deserve by participating as an in-network provider, because we don't like working back to back patients AND that compromises the quality of the care you receive.

That means we are out of pocket, BUT participate as out-of-network providers with insurance companies.

If you would like to utilize your insurance, CLICK HERE for a checklist that you can download and use as a guide to find your out-of-network benefits.

We can help you interpret your benefits as they apply and can let you know how likely you are to get reimbursed.

You may or may not get reimbursed by your insurance company depending on your out of network benefits.

Match Fit Performance can not guarantee reimbursement rates as each insurance company determines what is 'reasonable and customary' in terms of reimbursement.

do i have out of network benefits?

CLICK HERE to download a checklist that gives you the right questions to ask your insurance provider to determine your out of network benefits.

Each plan has different benefits and criteria that must be met in order for you to be reimbursed.

Match Fit Performance cannot guarantee that you will be reimbursed, as the insurance company determines what rates are 'reasonable and customary.'

we can travel to your home gym/apartment to maximize your convenience and privacy?

Hell yeah!

Contact us for more details.

what can I expect in our first session?

We spend our first session getting to know you and the factors that may be contributing to your issue you are seeing us for.

Each session lasts 60 minutes and gives us the time to determine how to help you. There will usually be a treatment depending on what we find during the session.

Please dress in clothing appropriate for movement relative to your issue; gym clothing, activewear, and athleisure wear is appropriate.

We are also respectful of all religious and personal observances. Please inform us before hand of any questions if you may have any.

At the end of the session, you will receive a detailed email that includes:

  • a summary of what your therapist believes is the cause of your discomfort
  • the estimated time of plan of care, including visits (determined by you and your physio)
  • goals to be reached (determined by you and your physio)
  • homework to help reinforce things we practiced in our session
  • where applicable, a strength & conditioning program as well as trend tracking suggestions to maximize your healing process
  • And if you walk out the door after our first session and forget anything, you can always call, email, or text us with any questions about what we talked about.

    do you provide one-off consultations?

    Yes.

    Schedule your FREE phone consultation so we can make sure that you are the right fit for us and if you should see someone else before you come and see us.

    how do I know I am the right fit for match fit performance?

    Hop on the phone or on a FaceTime with us.

    We can talk about your goals and concerns to see if we could be a good fit together - if not, NBD; we have connections to colleagues and professionals that may be better equipped or prepared to assist you.

    what if I don't think match fit performance can help me?

    We can only lead you to water, not force you to drink it. There's cults for that.

    Jokes aside, if you need help for medical issues that we cannot cover, that's where our awesome squad can take over - we have a great group of medical professionals that we can refer you to to make sure that you receive the care that you need.

    where are you?

    We have premium studio space in Chelsea, Midtown, and the Upper East Side:

    Concrete Jungle Grit SC: 403 E 91st St, New York, New York, 10028

    Thrive Studio: 152 E 74th Street, New York, New York, 10021

    Transform GST: 133 E 58th St 9th Floor, New York, NY

    Velocity Sports Performance: 133 E 58th St 6th Floor, New York, NY 10022