NUHonours 2017 Full Supplement FINAL WR

NUHonours 2017 

winners inside! 

WINTER 2017 

The ultimate gift 

Photo: Best friends Scott & Nicola. 

A Carlton man has given his 

best friend the ultimate gift 

by donating his kidney to 

help transform her life. 

Nicola Rose, 39, was diagnosed with 

kidney disease five years ago. At first she 

was able to continue to live a relatively 

ordinary life but, over time, her kidney 

function declined and she became 

dependent on dialysis. 

“I can’t describe how it feels that he 

has been willing to do this. I will never 

be able to thank him enough." 

When it became clear that a kidney 

transplant was her only option her best 

friend Scott Christian, who has known her 

since they met at work ten years ago, did 

not hesitate to offer her one of his. 

He said: “I said I would do it without 

any hesitation really. I wanted to see her 

better and back to the way she was. It was 

horrible to see her so poorly.” 

The operations took place in October at 

City Hospital and the pair, who describe 

themselves as “like brother and sister” 

are recovering well. 

Nicola said: “It still feels very surreal to 

know that there is a part of Scott inside of 

me and to not to have to be hooked up to 

dialysis every night. 

“I will never be able to thank him 

enough.” 

Continued on page 2 

@nottmhospitals 

facebook.com/nottinghamhospitals

2 

NewsBites 

Q&A 

with 

Tracy Taylor 

scan here 

to read on 

the go… 

“He acts like he’s just lending me a fiver” 

Photos (L-R): 

Nicola & Scott with members 

of the transplant team. 

Nicola & Scott share a laugh. 

Tracy Taylor. 

We speak to our new CEO Tracy 

Taylor, one month in to her new 

role... 

Why NUH? 

Its reputation for clinical excellence; 

its people, its values, and its ambition 

to do the very best for patients. 

What are your first impressions? 

I have been blown away by the 

warm welcome I have received from 

staff and partners. There are fantastic 

individuals working at our hospitals, 

providing some excellent care. Thank 

you to everyone who has invited me 

to visit them in their areas of work. 

Do contact me to arrange a visit if 

you haven’t already. 

What are your ambitions for the 

Trust? 

We are on a journey of further 

improvement and every member of 

team NUH has an important part 

to play on this journey. We need to 

be ambitious for our patients and 

our local communities and be seen 

as the expert provider providing the 

highest standards of care. We equally 

need to get the basics right, so that 

our patients more consistently get a 

positive experience. I want us to be 

forward-thinking, transformational 

and play our part in providing strong 

system leadership. Our new five 

year strategy, to be published, 

early 2018 will set out our priorities 

and direction of travel for the future. 

@TracyTaylorNUH 

The bond between Nicola Rose and 

best friend Scott Christian is clear. 

As they giggle non-stop and finish 

each other’s sentences it’s obvious 

how much they mean to each other. 

But this is no ordinary friendship – 

on October 18 this year Scott gave 

Nicola one of his kidneys in a 

life-changing operation. 

After being diagnosed with kidney disease 

in 2012 Nicola’s health gradually declined 

and by January last year doctors feared her 

kidneys could fail completely within a year. 

She spent months on dialysis – trying three 

different kinds before finding one that 

suited her, but it meant being hooked up 

to machinery for seven hours every night. 

She said: “It was a very difficult time. 

You don’t really sleep very well while you 

are ‘plumbed in’, so you then need to 

sleep at the end of the seven hours, so I 

was spending most of my time in bed. 

“You’re very much tied to the house 

and you feel like you’re just existing, 

not really living.” 

Her stomach became swollen due to the 

treatment and, as her kidney function 

worsened, she suffered with severe 

breathlessness and fatigue. 

It was a far cry from the life her and Scott 

used to enjoy together. 

He said: “We used to enjoy going out and 

partying and that pretty much stopped for 

us. It was horrible to see her so poorly.” 

Scott, 31, of Carlton, was one of five 

people who offered to donate their 

kidneys to Nicola, but the only one who 

successfully completed the testing process. 

In October this year the operations went 

ahead and the pair are making 

a remarkable recovery. 

Nicola said: “I can’t describe how it feels 

that he has been willing to do this. I will 

never be able to thank him enough. 

“He’s so modest about it. He acts like he’s 

just lending me a fiver!” 

Scott said he did not hesitate to offer 

his help when he saw how ill Nicola was 

becoming and has never questioned his 

decision for one minute. 

He said: “Seeing the difference in her just 

emphasised why I wanted to do it. 

“We have vowed that we are going 

to celebrate October 18 for the rest of 

our lives.” 

Whilst the operations and recovery from 

them have not always been easy, the pair 

have taken it in their stride, trying to find 

humour wherever they can. 

They have even given the kidney a name. 

Scott said: “We’ve called it Bertha. When 

Nicola sent me a birthday card she signed 

it from her, her dog and Bertha!” 

Consultant Transplant Surgeon Sam Dutta 

performed the operation on Scott. He 

said: “Friend to friend donations are rare 

but perhaps not as difficult as people 

may think. To donate a kidney to another 

person you only need to be fit and well 

and have two good working kidneys. You 

do not have to be a tissue match or have 

the same blood group. It is an excellent 

option when there are no suitable family 

members to donate a kidney. 

“At City Hospital we have been 

performing transplants across blood group 

barriers for many years with excellent 

results. Our Transplant Co-ordinators, 

Karen Stopper and Anne Theakstone 

work tirelessly to make such complex 

operations take place. Karen organised 

weeks of rigorous treatment on Nicola in 

preparation for the transplant, as directed 

by Consultant Nephrologist Dr Gavin 

McHaffie. The whole process of removing 

Scott’s kidney with a keyhole operation 

and attaching it into Nicola is a technically 

complex process with lots of surgical and 

medical challenges. I am pleased that it has 

gone smoothly. 

“It is fantastic to see them both doing 

so well.” 

Anyone who is interested in knowing more 

about donating a kidney to a friend or a 

family member can call our Transplant 

Co-ordinators on 0115 9691169 X 59405. 

@nottmhospitals 


SPECIAL 

SUPPLEMENT 

www.nuh.nhs.uk/nuhonours 

facebook.com/ 

nottinghamhospitals 

#NUHonours2017

2 

Celebrating the best 

As Chief Executive of 

Nottingham Hospitals Charity, 

which supports the annual 

NUHonours Awards, I have the 

immense privilege each year of 

helping shine the spotlight on 

the many dedicated teams and 

individuals who work at our 

hospitals here in Nottingham. 

Each year we support the 

Awards to recognise the 

immense hard work and 

challenges faced by our staff 

and to show our appreciation 

for all that they do for patients, 

families and friends. 

Our vision is for an outstanding 

NHS for Nottinghamshire and 

this year we are celebrating a 

truly amazing group of people: 

from teams who provide 

services, to individuals who are 

remarkable for their special 

care for patients. 

Beyond NUH, we are also 

in partnership with our 

local communities, so this 

year we have introduced 

a new NUHonours Award, 

which will celebrate our 

incredibly committed 

community-based champions. 

These are the people whose 

personal experiences of the 

NHS and whose vision and 

energy have led them to work 

with our teams to further 

improve facilities and patient 

care within our hospitals. 

At Nottingham Hospitals 

Charity we are truly proud 

to support the NUHonours 

Awards. Each year the awards 

provide yet more evidence of 

the impact our hospitals have 

on people’s lives. 

On behalf of all our NUH 

community, and with particular 

thanks to our sponsors, I would 

like to take this opportunity 

to say a heartfelt ‘thank you’ 

to this years nominees and 

finalists. All of you represent 

the very highest level of 

dedication, innovation and 

care within our NHS here in 

Nottingham. We are lucky to 

have you. 

Enjoy this supplement and pass 

it on; it will inspire you and give 

great insight into how our NHS 

is helping you, right here in 

Nottingham. 

I hope you enjoy the stories! 

Barbara Cathcart, 

Chief Executive 

Nottingham Hospitals Charity 

Cancer & Associated Specialties DIVISION AWARD 

WINNER 

most deserving candidate for a 

NUHonours award. He is truly 

an asset to the division and the 

trust.” 

"Nothing is too 

much trouble for 

Kirk." 

She praised his proactive 

approach to helping patients, 

saying: “If Kirk is aware 

a patient is coming in to 

oncology daycase or SRU who 

may need assistance with 

mobility, where possible he 

leaves the department to greet 

them outside the hospital 

building and assist them to get 

to the department.” 

His other nomination also 

praised his upbeat nature and 

desire to help. 

It said: “Kirk is an absolute joy 

to work with. He lifts the team, 

loves the patients and is a 

genuine gentleman and valued 

work colleague. At present 

Kirk is working on PICC line 

care, this is something we 

do within Oncology daycase 

and is usually carried out by 

a registered nurse. Kirk has 

trained to a high standard 

and is able to deliver this 

service to patients in a safe 

and professional manner 

which is true testament to his 

willingness to go beyond his 

current remit.” 

SHORTLISTED 

Jane Groves 

Personal Assistant, 

Plastics and Reconstruction, 

QMC 

Jane was nominated by a 

cancer patient’s wife for 

the support she provides to 

patients and their families. 

She is often the main point 

of contact for many people 

coming in for surgery and 

strives to do all she can to 

ensure they have the best 

possible experience, by 

breaking down barriers, 

helping people navigate 

hospital processes and 

providing a friendly face. 

Her nomination said: “She 

always listened to my concerns 

and even though she was 

extremely busy the whole time 

she never ever let me 

down once. 

“Jane is an exceptional PA, 

always there when you need 

her. Although I was so nervous 

for my husband as he was so 

muddled at times by what 

was happening, Jane always 

managed to find someone 

who would help me and give 

me support. 

“During every step of my 

husband’s journey through 

the hospital Jane was a 

continuing source of reliable 

communication when I 

needed it.” 

Kirk Tooby 

Clinical Support Worker, 

Oncology Day Case Unit, 

City Hospital 

Meeting and greeting disabled 

patients outside the hospital 

building is just one of the ways 

Kirk regularly goes above and 

beyond his duties. 

He received nominations from 

two colleagues who both 

praised him for his willingness 

to help and cheerful attitude. 

One of them, Ward Sister 

Amelia Harding, said: “Nothing 

is too much trouble for Kirk, he 

always has a smile on his face. 

He is welcoming, assuring and 

compassionate in his approach. 

“I have worked within the CAS 

division for seven years now, 

within a number of different 

teams, and can honestly say 

that in my opinion Kirk is the 

SHORTLISTED 

Louis Menson-Evans 

Healthcare Assistant, 

Specialist Receiving Unit, 

City Hospital 

Louis’ desire to help patients 

has led him to create a new 

tool which allows staff to 

communicate better with those 

who don’t speak English. 

Deputy Sister Emma Barr said: 

“We work on an emergency 

admissions unit mainly 

consisting of cancer patients, 

and we welcome patients of all 

multicultural backgrounds. This 

is naturally a difficult and scary 

experience for patients, made 

all the more difficult if they 

are unable to speak English. 

Louis has created a translation 

sheet that aids staff to better 

communicate with patients 

whose first language is 

not English. 

“We believe that this will 

make a significant impact on 

the way we are able to deliver 

care to our patients, making 

their stay in hospital less scary 

and bridging that all important 

gap.” 

The sheet has received really 

positive feedback from patients 

and is already helping to 

change their experiences. 


3 

Clinical Support DIVISION AWARD 

WINNER 

Parminder Gill 

Sister, 

Critical Care Outreach Team, 

Across NUH 

Experienced nurse Parminder is 

a true champion for both her 

staff and her patients – always 

ensuring they feel cared for 

and supported. 

She was nominated by a 

colleague who said she had 

never worked with a nurse 

who was such an inspiration to 

so many people. 

She said: “She is always happy, 

bubbly and friendly. She is 

never without a smile and her 

warmth and happiness is just 

contagious. She always puts 

others before herself. 

“She is exceptional and often 

goes beyond the call of duty.” 

Her nomination contained 

details of numerous incidents 

where she had stood up for 

patients, their families and 

nursing staff, getting them 

answers at difficult times and 

offering emotional support. 

"She is always 

happy, bubbly and 

friendly." 

Her nominator added: “She 

is incredibly knowledgeable 

and disseminates this well to 

others. I have nurses telling me 

how they remember her from 

their student nurse placements. 

“Everywhere I go people ask 

me how Parminder is and to 

pass on my thanks to her for 

one reason or another. As 

well as being a senior nurse 

she does so many additional 

projects for our team. 

I’ve worked with some 

amazing nurses over the last 

eight years and have never 

thought about nominating 

one, but I have never seen 

a nurse as committed as 

Parminder, everyone loves 

her, patients love her, her 

colleagues love and respect 

her, she is one of NUH’s 

finest nurses.” 

As if all this wasn’t enough 

Parminder also does voluntary 

work with children in her 

spare time. 

SHORTLISTED 

Jayne Hurworth 

& Jane Squire 

Theatre Support Worker 

& Theatre Assistant 

Practitioner, 

Paediatric Theatres 

Dynamic duo Jayne and Jane 

were nominated for their 

outstanding work in improving 

paediatric theatres. 

They have taken on a range of 

projects in the past year, which 

have helped reduce costs and 

improve staff and patient 

experience. 

They were nominated by 

Operating Department 

Practitioner Joanne Kay who 

said: “Both Jayne and Jane 

are exceptionally proactive. 

In the past 12 months they 

have formed a collaboration 

that has gone from strength 

to strength and has seen an 

endless stream of patientfocused 

improvement ideas 

and projects that have 

demonstrated, innovation, 

empathy and a deep 

understanding of service and 

patients’ needs.” 

Among their projects are 

distraction bags to help 

ease patients’ nerves in 

the anaesthetics room and 

securing funds to improve the 

patient reception area. 

Joanne added: “They are 

fantastic role models to all in 

theatres and their enthusiasm 

for continually improving the 

paediatric pathway cannot and 

does not go unnoticed. 

“I am exceptionally proud to 

have these two, inspirational 

ladies as part of our team and 

the children that pass through 

our theatres are very lucky 

to have such conscientious, 

empathetic caregivers.” 

PROUD SPONSORS OF NUHonours, Cancer and 

Associated Specialties Division Award, 2017 

The largest provider of managed diagnostic services to the NHS 

and private sector customers, InHealth delivers high-quality 

scans from our Specialist Imaging Centre at Nottingham City 

Hospital providing excellent imaging services to the population of 

Nottingham for over 11 years. 

genuine way in which he 

introduced himself immediately 

gave me some relief from the 

intense anxiety I had been 

feeling.” 

She praised the way Kamal 

took time to listen to her 

during sessions, caring for 

her emotional health as well 

as her physical difficulties. 

She said: “He found the real 

and frightened me inside. He 

talked to me about the people 

and the things I cared about, 

the fears I had, also about my 

previous life before this horrible 

thing had happened to me. 

He successfully and carefully 

broke down all the barriers I 

had built up in my efforts to 

protect myself. 

11 

YEARS 

98% 

SHORTLISTED 

Kamal Manek 

Senior Physiotherapist, 

Ward D57, 

QMC 

Kamal was nominated by 

Beverley Plume, a patient at 

Linden Lodge, who said his 

caring response helped her get 

through a very difficult time. 

She said: “On the day I arrived 

at Linden Lodge I was very 

anxious and struggling to cope 

with the devastating effects I 

was experiencing following my 

recent aneurysm. I felt afraid, 

traumatised and desperately 

alone. The kind, calm and 

“Kamal gave so much back 

to me at a time when I needed 

somebody to help me to feel 

that I could achieve good 

things after feeling 

so hopeless.” 

WORKING WITH NOTTINGHAM 

UNIVERSITY HOSPITALS 

LOCAL CARE 

BETTER 

OUTCOMES 

98% PATIENT 

SATISFICATION* 

For more information on InHealth services please call on: 

01494 560 000 

info@inhealthgroup.com | www.inhealthgroup.com 

0244 IHNovember 2017 Copyright © 2017 InHealth Limited 

MAKING HEALTHCARE BETTER 

FOR NOTTINGHAM PATIENTS 

CONGRATULATIONS! 

To all the teams that have’gone the extra mile’ to 

improve patient, carer and staff experiences in 2017 

ASK YOUR GP OR CONSULTANT 

FOR AN INHEALTH REFERRAL 

*98% rated excellent or very good 


4 

Family Health DIVISION AWARD 

Web: www.foreverstars.org | Facebook: /Foreverstars | Twitter: FSFundraising 

WINNER 

Christa Burgess 

Bereavement Midwife 

Christa Burgess is a 

Bereavement Midwife who 

has touched many families’ 

lives in the most tragic of 

circumstances. 

Christa was nominated for a 

NUHonours Award by Sadie 

Elliot who described Christa as 

her “absolute rock.” 

After the stillbirth of her first 

son, Sadie struggled with her 

second pregnancy. She was 

put in touch with Christa who 

immediately began to offer 

advice and support, visiting her 

later that day. 

Sadie said: “I was really 

shocked that help had been 

provided so quickly. I was so 

grateful because I really didn’t 

know where else to turn.” 

Christa then kept in regular 

contact with Sadie, listening 

to any problems she was 

having and emphasising the 

importance of self-care. 

"I honestly don't 

think I could have 

got through it 

without her." 

After a difficult birth with her 

baby Carter having breathing 

difficulties, Christa came to 

Sadie’s rescue once again. 

She was proactive in Carter’s 

care and continued to visit 

Sadie and provide support via 

weekly texts. 

Sadie said: “I can’t thank 

Christa enough. She always 

had a genuine answer and 

was so brilliant at having 

difficult conversations. 

I honestly don’t think I 

could have got through 

without her.” 

"She helped me grow 

into a mum and build my 

confidence. She came on 

walks with me to get me 

out of the house, and she 

listened to me." 

staff to look at their current 

working processes, to see 

if there could be any way 

of improving the system 

for patient benefit. Colette 

Doherty, Business Liaison Lead, 

said: “Karen leads by example 

with all tasks requested. She 

often reschedules her own 

tasks to work shoulder to 

shoulder with teams so staff 

feel supported when working 

under pressure or to tight 

deadlines.” 

“Her leadership style is 

incredibly infectious and it has 

a positive impact on how the 

team works together. Karen’s 

team feel their input is valued 

and therefore feel empowered 

to improve maternity services.” 

SHORTLISTED 

Karen Kelliher 

Associate General Manager, 

Maternity Services, 

Across NUH 

Karen Kelliher is a supportive 

manager who works extremely 

hard implementing innovative 

ideas to improve maternity 

services. 

With the focus of efficiency, 

Karen encouraged all of her 

Web: www.foreverstars.org | Facebook: /Foreverstars | Twitter: FSFundraising 

#TalkAboutThem 

Text ‘STAR42 £5’ to: 700 70 

to donate £5 

Supporting parents of 

stillborn babies and early 

baby loss in Nottingham 

and the East Midlands. 

www.ForeverStars.org 

d @FSFundraising 

c 

Forever Stars Patron 

Anne Davies 

Forever Stars 

f Foreverstarsnotts 

SHORTLISTED 

Debbie Raffle 

Ward Manager, 

Loxley Ward, 

City Hospital 

Debbie Raffle is an inspirational 

leader who has made 

significant improvements to 

the culture of Loxley Ward. 

Always focused on patients' 

experience, Debbie has sought 

out and embraced feedback. 

Her hard work and leadership 

have led to the number of 

patient complaints falling to 

almost zero and an increase in 

positive patient feedback. 

Noise on the ward at night was 

an issue for patients, so Debbie 

decided to use a side room as 

a place where patients who 

were transferred at night could 

stay until morning, so as not 

to disturb the sleep of other 

patients on the ward. 

In sometimes challenging and 

demanding circumstances 

Debbie always makes sure that 

a patient is treated with dignity 

and respect. 

She engaged the auxiliary staff 

to hold themed days around 

nutrition and hydration. 

This involved food challenges, 

an international cake and 

fruit sale, and the production 

of information boards to 

update patients and staff 

on these key areas. 

Forever-Stars-Advert 131x147mm.indd 1 03/11/2017 13:10 


5 

Medicine DIVISION AWARD 

Professionals 

WINNER 

Adam Szafranek 

Cardiac Surgeon, 

City Hospital 

Adam’s dedication to his job 

has been praised by a patient’s 

family who said that he is “the 

most amazing surgeon” they 

have ever met. 

Their daughter Sherrie had 

a heart attack at 33 and 

mechanical valve fitted as a 

result. She became very ill postsurgery 

and her family were 

very comforted by the service 

Adam provided. 

They said: “It was a Bank 

Holiday and Adam was actually 

going away for the weekend, 

but he told us he would see 

Sherrie before he went and that 

he would try to come back early 

on the Monday to see her. 

"We can't thank Mr Szafranek enough 

for everything he did, not only for 

Sherrie but our family too." 

“Not only did he visit on 

both of these occasions, he 

also made sure that he was 

contacted on the Sunday 

before any decisions were 

made about her treatment.” 

During his time off Adam 

kept the family informed of 

their daughter’s recovery and 

treatment. He also kept them 

calm and reassured them when 

they received difficult news. 

The family said: “We can’t 

thank Mr Szafranek enough 

for everything he did, not only 

for Sherrie but our family too. 

He told us everything that 

had happened during surgery 

and always kept us up to date 

throughout her treatment. We 

felt comfortable that Sherrie 

was in the very best hands 

there could be.” 

''We felt 

comfortable that 

Sherrie was in the 

very best hands 

there could be." 

SHORTLISTED 

Margaret Bowler 


Morris Ward, 

City Hospital 

Margaret has been described 

as “one of the kindest people 

you will ever meet” by her 

nominator. 

Now retired, Margaret’s 

colleagues praised the way 

she brought joy and laughter 

to the ward, saying Margaret 

is a pleasure to be around and 

always went the extra mile 

when helping patients. 

Louise Askham, Nursing 

Auxiliary on Morris Ward, said: 

“If a patient had no family to 

visit them, she would sit with 

them. If they had dirty clothing 

she would take them home, 

wash and iron them and then 

return them to the patient. 

“Margaret has the biggest 

heart and is the hardest 

working person I have ever 

encountered. City Hospital 

should be proud to have had 

her as part of the work force.” 

She will be sadly missed by all 

her colleagues. 

Margaret has trained many 

new Healthcare Assistants 

in her career, always setting 

a very high bar for patient 

care. She ensured that all 

duties were completed and 

that the ward was stocked up 

and ready for the next shift, 

contributing to the smooth 

running of Morris Ward. 

SHORTLISTED 

Michael Scott 


Discharge Lounge, 

QMC 

Michael, known as Mick to 

his colleagues, is a dedicated 

worker. He always strives to 

make patients' experience 

of the discharge lounge as 

comfortable and stress free 

as possible. 

He ensures that patients always 

receive the best care when he 

is transferring them to their 

destinations. Matron Helen 

Malia said: “There is no job 

too small or problem too large 

that Mick will not be willing 

to help solve. He has been a 

fantastic help to the division 

in improving performance 

and is always polite and 

professional.” 

Michael always makes sure 

that patients are treated with 

dignity and respect. 

NHS Professionals works in partnership 

with Nottingham University Hospitals 

to manage the staff Bank. 

Join the Bank of 80,000 people and 

enjoy the following perks: 

Increased flexibility – 

Pick & choose your own shifts 

Weekly pay – 

Work this week, 

get paid next week! 

Holiday entitlement – 

Get paid to take holiday 

First choice of all available shifts at 

Nottingham University Hospitals 

...and many more! 

Join the Bank today. 

Visit: nuh.nhsp.uk 

Proud sponsors of the 

Medicine category at the 

NUHonours Awards 

Service managed by 


6 

Surgery DIVISION AWARD 

WINNER 

April Johnston 


Ward F21, 

QMC 

April’s compassionate and 

caring nature has been praised 

by both patients and staff on 

Ward F21. With her special 

interest in End of Life Care, 

she always makes sure that 

patients' comfort and dignity 

is first priority. 

Matron Jo Manogue said: 

“April’s need to deliver the 

best care possible is reflected 

in all of the work she does. 

She is always kind and helpful, 

receiving excellent feedback 

from patients and families.” 

"April's need to 

deliver the best 

care possible is 

reflected in all 

of the work she 

does." 

One such family said: “The 

impeccable treatment that my 

brother received from April is 

a fantastic example of how 

good quality care should be 

delivered. She was a breath of 

fresh air for us. 

“She shaved my brother, 

joked with him and treated 

him with great compassion 

and respect. She was like 

an angel, ensuring that my 

brother died with dignity, 

and for that we cannot thank 

her enough.” 

These sentiments were 

echoed by Jo who said: 

“The patient feedback she 

receives really does reflect 

April’s whole approach to her 

work. We are so lucky to have 

her on the ward.” 

INSPIRING 

SHORTLISTED 

Endoscopy 

Leadership Team 

City Hospital 

Over the past nine months this 

team has made great strides 

in improving patient care in 

their service. 

They’ve worked hard to 

innovate and progress 

endoscopy for the benefit 

of patients, despite a number 

of challenges related to 

productivity, capacity and 

workforce appointments. 

The team has gained control of 

waits and are heavily investing 

in developing their team. 

With new plans in place for 

sustainability, the leadership 

team has engaged and 

involved patients in making 

changes to their service. 

Deputy Divisional Nurse for 

Surgery, Sharon Saunders, said: 

“The feedback the service has 

received in line with these new 

changes has been excellent. 

The team has also been visited 

by the Joint Advisory Group 

on GI Endoscopy (JAG) from 

the Royal College of Physicians. 

They were commended on 

their hard work and have 

regained their JAG status.” 

We’re delighted to sponsor the Surgery Division Award and support 

the inspirational work of everyone at Nottingham University Hospitals. 

MAKE LIFE COUNT 

www.cooperparrywealth.com 

SHORTLISTED 

Sam Bennett 

Mental Health Liaison and 

Support Nurse, 

Ward D10/D11, 

QMC 

Sam received several 

nominations, all praising 

his can do attitude and the 

excellent work he does on the 

Neurology and Spinal Wards. 

Epilepsy Nurse Specialist, Catie 

Picton, said: “Sam remains so 

cheerful at all times, he’s great 

to work with. 

“Due to a significant growth of 

patients, his specialised input 

is in high demand across the 

wards, but Sam takes it all in 

his stride.” 

Ward Sister Angie Braley 

described the instant lifting 

effect he has on every ward. 

She said: “Everyone misses 

Sam when he’s not around. 

He is so supportive of his 

colleagues in very difficult 

situations.” 

Patient care is of the utmost 

importance to Sam, he has 

empowered the staff to feel 

more confident in managing 

the mental health aspects of 

care and, as one nominator 

described, “He has improved 

the way our more vulnerable 

patients are cared for.” 


7 

Corporate AWARD 

WINNER 

Sally Wood 

Sepsis Lead Nurse 

Described by colleagues as 

“the unsung hero of sepsis”, 

Sally’s dedication has helped 

to save and improve the lives 

of countless patients. 

She is committed to raising 

awareness of sepsis and the 

standards of patient care. 

She has been praised for 

being an excellent teacher 

and a pleasure to work with. 

Her hard work has led to NUH 

meeting the national sepsis 

Commissioning for Quality 

and Innovation (CQUIN). 

Nick Woodier, Patient Safety 

Improvement Lead, said he 

feels Sally’s role in the huge 

improvements in sepsis care 

at NUH is hidden and that 

she deserves her turn in the 

spotlight. 

He said: “Sally is an asset to 

NUH and the unsung hero 

of sepsis. The outcomes and 

impact of her work are seen 

and celebrated, but the person 

ensuring they occur is less 

often seen.” 

Her caring nature and 

willingness to help others learn 

about the issue is a recurring 

theme in her nominations. 

Vivienne Weston, Consultant 

Microbiologist, said: “It has 

been a personal pleasure to 

work with Sally. She leads by 

example, is always professional 

and is an excellent teacher. 

She has ensured, despite 

changes, that NUH continue 

to improve on the recognition 

and management of patients 

with severe sepsis but without 

compromising the diagnosis 

and management of infection 

in general.” 

"She deserves 

her turn in the 

spotlight." 

Another colleague said: “Her 

dedication and enthusiasm 

for the role knows no bounds 

and she is always a joy to work 

with despite the demanding 

and time consuming role that 

she undertakes.” 

SHORTLISTED 

Denise Buckley 

PA to the Director of 

Strategy 

and Director of Integration, 

City Hospital 

Denise has had a long career 

at NUH, working here for over 

20 years – with the last ten of 

those in the Strategy team. 

Her colleagues nominated her 

for her efficiency, resilience 

and hard work during a time 

of transition and change within 

the team. 

Dr Sameedha Rich-Mahadkar, 

Deputy Director of Strategy, 

said: “Denise is a star and a 

fantastic asset to our team. We 

are so lucky to have her. 

"Within the last 12 months 

she has provided support to 

new team members, helping 

them to integrate fully in to 

the team, developed a strategy 

update for the team meeting 

and recently organised a 

team sky dive for Nottingham 

Hospitals Charity, raising 

£2,300 for breast cancer 

research, a cause close to her 

heart after suffering from 

breast cancer herself.” 

SHORTLISTED 

Anek Mehta 

Technical Support Officer, 

QMC 

A proactive, positive attitude 

and a willingness to help have 

earned Anek his nominations. 

Staff in the Audiology 

department praised him for 

his problem-solving skills whilst 

working on a major upgrade 

of their clinical system. 

Mark Daft, Advanced 

Audiologist, said: “Anek always 

offers a polite, proficient 

service and is valued greatly 

within our team. He is always 

willing to support us, offering 

advice and help even when 

busy with other jobs and 

projects. We often need his 

assistance urgently and he will 

always do his best to be of 

assistance despite the demands 

we put on him! He has put 

in extra time on jobs, outside 

of our clinic hours to avoid 

disruption to our service.” 

Another Audiology colleague 

said: “Without Anek's 

input, the service would not 

function as efficiently or be 

able to provide the level of 

clinical care expected. Anek's 

professionalism and dedication 

far exceed expectation.” 

Estates & Facilities AWARD 

WINNER 

Pete Travis, Jennifer 

Denning 

& Lauren Pinney 

Food Service Assistants, 

Ward B3, 

QMC 

This hardworking trio were 

praised for always going the 

extra mile to keep patients 

happy and constantly coming 

up with new ways to improve 

mealtimes. 

They were nominated for their 

cheerful demeanours and cando 

attitudes, particularly during 

the refurbishment of their 

kitchen earlier this year. 

"We are so lucky 

to have them on 

our ward." 

For around five weeks they 

had to work in a small room 

with no windows or ventilation 

while temperatures soared. 

The lack of running water 

meant they also had to run 

dirty pots upstairs to a kitchen 

on the next floor. 

During this time they were 

regularly finishing work late 

due to the additional duties. 

Their nominator said: “I can 

only praise all three of them 

for the way they handled this 

situation. The patients always 

received hot, well-presented 

food on clean plates. 

The standard of their work 

did not drop in the slightest 

and this is an admirable 

achievement of which they 

should be very proud. 

“We are so lucky to have them 

on our ward.” 


8 

Estates & Facilities AWARD 

SHORTLISTED 

Emergency 

Department 

Cleaning Team 

QMC 

As one of the busiest parts of 

our hospitals, our Emergency 

Department can be a difficult 

environment for cleaners. 

The team were praised for 

their speedy response, always 

having a smile and being 

willing to help. 

Their nomination said: “This 

team work constantly to keep 

ED clean for our patients. The 

department sees approximately 

500 to 550 patients per day 

and keeping an area this busy 

clean is a challenge. 

“This team circulate 

throughout the department 

constantly waiting for the 

opportunity to get into the 

cubicles to clean. They respond 

swiftly when the staff alert 

them to an empty cubicle, 

all this in a department 

that has some of the most 

challenging patients coming 

through its doors. 

“Nothing is too much trouble 

for this team, cleaning an area 

several times per day and then 

getting asked to clean again, 

they do with a smile. 

Their work over the past year 

has seen the cleaning scores 

go up from 45% to 

consistently above 90%. 

SHORTLISTED 

Kieran Wyer 

Access Control 

Estates & Facilities 

Kieran, who helps create 

staff ID badges, was praised 

for remaining cool under 

pressure and working tirelessly 

behind the scenes. Despite 

long queues at the Access 

Control office, Kieran greets 

each visitor with a smile and a 

positive attitude. 

He was nominated by 

Voluntary Services Manager, 

Kerry Harper who described 

him as “the dependable, 

friendly face of Access 

Control”. 

He said: “Whilst Kieran is not 

in a front-line patient role his 

continued hard work certainly 

has a knock-on effect right 

back to our patients. Kieran 

makes sure every member of 

staff requiring assistance from 

Access Control is dealt with 

promptly, releasing staff swiftly 

back to their front line duties to 

aid patients and visitors. 

“I believe that NUHonours 

are truly designed for such 

individuals as Kieran, most 

patients and visitors would 

not even know he exists. I 

am hoping that we can bring 

Kieran out of the shadows 

and shine a spot light on our 

hidden gem." 

Community Champion AWARD 

WINNER 

SHORTLISTED 

The Harley Jae Trust 

The Harley Jae Trust are 

passionate supporters of the 

Paediatric Intensive Care Unit 

at Nottingham Children’s 

Hospital, donating £33,000 

since January 2016. 

The Trust was set up in 2006 

as a Trust Fund for a little boy 

called Harley Jae Blanchard- 

Rafter who was born with a 

neurological condition that 

resulted in severe epilepsy as 

well as learning and physical 

disabilities. 

"They don't see 

problems, just 

opportunities." 

Harley passed away at the 

age of seven in 2013. In his 

memory the trust became a 

registered charity, aiming to 

provide vital equipment and 

support for children in hospital. 

Naomi Walters from 


said: “There is no challenge 

too big for them and they are 

always ready to help those in 

need at our hospitals. 

“They don’t see problems, 

just opportunities where they 

can support the unit further 

to ensure patients and families 

receive the very best care 

possible.” 

They have taken part in a 24 

hour team run, the Equinox 

Race and have also been 

involved in the Big QMC 

Abseil. They also hold an 

annual fundraising ball and are 

always happy to get involved in 

gruelling and daring challenges 

in the name of fundraising. 

They deliver toys and gifts for 

patients and families, have 

provided resuscitation training 

dolls and decorate the ward for 

special occasions. They have 

also contributed towards a 

‘magic carpet’ sensory toy for 

children on the ward. 

Naomi said that the time and 

commitment they put into 

their fundraising is admirable 

and it results in fantastic 

improvements for patients. 

She also commended their 

dedication saying “their 

commitment to supporting our 

hospitals is second to none.” 

SHORTLISTED 

Forever Stars 

From heart breaking 

circumstances, Richard and 

Michelle from Forever Stars 

have achieved remarkable 

things. 

After the stillbirth of their 

daughter Emily at QMC, the 

couple recognised that the 

facilities available for families 

during this tragic time weren’t 

suitable. 

They took it upon themselves 

to raise money for a separate 

space, away from the main 

ward areas, where families 

could rest and recuperate and 

spend precious time with 

their baby. 

Their outstanding fundraising 

efforts have seen over 

£200,000 raised in just a few 

years. In 2016 they opened a 

new Serenity Suite at QMC, a 

space that has had a profound 

impact on the experience of 

patients and families. 

They will also be opening a 

new Serenity Suite at City 

Hospital, with other funds 

going towards providing 

training and support materials 

for bereavement midwives. 

They were praised by their 

nominator who said: “What 

Richard and Michelle have 

achieved is nothing short of 

amazing.” 


9 

Education & Learning AWARD 

WINNER 

Dialysis Shared 

Care Team 

Dialysis Unit, 

City Hospital 

The Dialysis Shared Care 

Team have fully embraced the 

national initiative ShareHD, 

aimed at empowering patients 

to become more involved in 

their haemodialysis care. 

Giving up their own time, 

the team have held coffee 

mornings for patients 

interested in learning more 

about how they can influence 

their care. They have also 

produced leaflets and posters 

to promote patient education. 

The team are always thinking 

of new, engaging ways to 

involve patients in their care, 

including altering the waiting 

room signage so patients 

felt comfortable to take their 

own blood pressure and 

temperature. To ensure no 

patient felt excluded from this 

new way of delivering care, the 

group fundraised to get more 

blood pressure machines and 

different sized cuffs. 

Alison Kinchin, Dialysis Unit 

Manager, has praised the 

team’s life changing work, 

she said: “The outcomes 

for patients who become 

involved in shared care are 

hugely improved and some 

even decide to come home 

on dialysis as they feel so 

empowered.” 

Staff education is another 

important part of the ShareHD 

programme, the Shared Care 

Team created a two day 

training course, going the extra 

mile to ensure that staff enjoy 

and benefit from the training. 

"They feel so 

empowered." 

Their inspirational work has 

led to patients becoming 

advocates for this new type 

of care. One described the 

education they have received 

as ‘invaluable’ and now gives 

talks at both the patient and 

staff training. 

SHORTLISTED 

Danni-Louise Porter 

Department of Research 

& Education in Emergency 

Medicine, Acute Medicine 

and Major Trauma 

(DREAAM) Administrator 

Danni-Louise joined NUH as 

an Admin Apprentice in the 

DREEAM team. Her excellent 

work ethic and commitment 

to the role led to a full time 

position in the department. 

SHORTLISTED 

Kaye Johnson & 

Laura Evans 

Senior Respiratory 

Physiotherapists, 

City Hospital 

Kaye and Laura have created 

an engaging training 

programme for on-call 

physiotherapy skills using the 

Trent Simulation Centre. 

After noting a skill gap, their 

dedication to education and 

learning led to the creation 

of three half-day simulations. 

Mostly in their own time, they 

Alongside her demanding job, 

she also studied an Access to 

Nursing course. Danni-Louise 

has now completed the course 

and is at university, following 

her dream of becoming an 

Emergency Department Nurse. 

Her nominator said: 

“Danni-Louise really deserves 

recognition for all of her 

studying and hard work.” 

wrote and developed relevant 

scenarios and secured funding 

from Nottingham Hospitals 

Charity in order to deliver the 

training. 

Kaye and Laura collaborated 

with other members of 

staff and Trusts to draw on 

different experiences, creating 

a comprehensive programme. 

Eleanor Douglas, Lecturer and 

Practitioner Physiotherapist, 

said: “They have shown true 

dedication to patient care 

through this novel way of 

teaching. They have done an 

excellent job and received 

brilliant feedback.” 

services the wards provides, 

such as mastectomy bras for 

breast surgery patients. 

The group was formed 25 

years ago and is led by women 

who have experienced breast 

cancer. As well as fundraising, 

they also offer support and 

advice for patients. 


Nottingham Hospitals 

Charity said: “To raise such 

a phenomenal amount 

for our hospitals is a huge 

achievement and shows 

passion and enthusiasm 

which everyone in the 

group demonstrates.” 

SHORTLISTED 

Nottingham Breast 

Cancer Support 

Group 

Nottingham Breast Cancer 

Support Group and their 

SHORTLISTED 

Zephyr's 

fundraising have made a 

profound difference to 

our hospitals’ breast cancer 

services. 

To date they have raised 

over £174,000, supporting 

life changing research and 

specialised equipment. They 

also help support the extra 

Zephyr’s new facility and 

tireless fundraising has 

changed the way bereavement 

services are delivered at NUH. 

Following the loss of their son 

Zephyr, who was stillborn, 

Carly and Martin worked to 

set up a new bereavement 

centre at City Hospital. This 

specialised facility offers a 

space for patients and their 

families to receive bereavement 

counselling away from the 

maternity ward. 

Since opening, Carly and 

Martin have held support 

groups, creative writing 

sessions, specialised 

bereavement counselling 

and many other events to 

encourage conversations 

around baby loss. 

Their nominator said: 

“Carly and Martin are truly 

special people whose selfless 

actions have improved the 

lives of patients, their 

families and staff.” 

J Tomlinson are proud 

supporters of the 

Nottingham 

Hospitals Charity. 

We are an 

established, 

privately owned 

company with 

a substantial 

heritage and wealth 

of experience in 

delivering integrated 

building solutions 

tailored to both public 

and private sector 

clients. 

For more information 

please call: 

0844 811 8707 


10 

Leader of the Year AWARD 

WINNER 

Charlotte 

Madgwick 

Ward Manager, 

Bramley Ward, 

City Hospital 

Charlotte received numerous 

nominations from her 

colleagues and former patients 

who all praised her caring 

nature and determination 

to make her ward the best it 

can be. 

Fellow nurse Claire Rayson 

said: “She has an 'open door' 

policy which means she is 

extremely busy in the office 

yet staff and patients know she 

is visible and always available. 

She knows her patients 

and cares deeply for their 

experience.” 

Several of the nominations 

praise Charlotte’s ability to 

remain calm in the face of 

pressure, while ensuring her 

team feel looked after. 

"Charlotte always 

makes time for 

her team and 

patients." 

Daniel Aung, Staff Nurse said: 

“Charlotte has been different 

to every other ward sister that I 

have been led by. I have never 

come across a ward manager 

who is as passionate about 

her job as the boss is here. 

She has helped to develop 

me as a nurse and as a leader. 

She recognises potential in 

individuals and develops 

them.” 

Laura Brier, also a Staff Nurse, 

echoed his comments saying: 

“Charlotte will always make 

time for her team and patients, 

supporting the team closely 

but allowing us to work 

independently - even if that 

means providing crisps and 

chocolates for the staff to 

keep us going or giving us a 

hug at the end of a tough day. 

She works tirelessly to enable 

her staff to succeed. I am 

proud to be part of such an 

amazing team.” 

Patients also praised Charlotte’s 

compassion. Marvin Miller, 

who was admitted to the 

ward after suffering renal 

failure said: “She is simply an 

inspiration to all nurses. She is 

dedicated, caring and someone 

anyone can talk to. She works 

more hours then she needs to 

because she is so dedicated, 

thoughtful, selfless and a true 

inspiration to student nurses. 

This lady wholeheartedly 

deserves recognition for the 

amazing person she is.” 

SHORTLISTED 

Mark Lyons 

Deputy Service Manager, 

Cardiology, 

City Hospital 

A passion for continuously 

improving care using the 

latest technology has seen 

Mark transform traditional 

clinic models by introducing 

remote follow-ups and virtual 

clinics, helping to move patient 

care closer to home. 

He was also praised for his 

work in promoting the role of 

healthcare scientists by driving 

forward outreach work, linking 

in with schools and finding 

opportunities to showcase 

their work. Claire Greaves, 

Head of Medical Physics and 

Clinical Engineering, said: “He 

has been a great asset to the 

profession.” 

From Wimbledon to Father’s 

Day, Leanne has it coveredorganising 

regular events 

on her ward to keep staff 

motivated and lift patients’ 

spirits. 

Her nominations praised her 

enthusiasm and high clinical 

standards as well as her 

tenacity when it comes to 

getting things done. 

Dr Helen Roberts said: 

“She has changed the whole 

demeanour of the ward and 

manages to demonstrate 

excellent clinical leadership.” 

She also praised her “ability 

to care for chronically ill and 

dying patients with the utmost 

clinical skill”. 

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SHORTLISTED 

Michael McClean 

Logistics, 

Pest Control & Laundry 

Services Manager 

Michael is always willing to 

lend a hand and share the 

benefits of his wisdom gleaned 

from more than 30 years in 

the job. 

He has recently taken on 

responsibility for logistics and 

pest control as well as laundry 

services. Colleagues say he has 

made a real difference in these 

departments in a short space 

of time. 

One nomination said: “I wish 

to be like Mike one day and 

have his attitude towards work 

and his colleagues.” 

SHORTLISTED 

Leanne Marshall 

Ward Manager, 

Southwell Ward, 

City Hospital 

SHORTLISTED 

Julie McCarthy 

Training and Development 

Manager 

A listening ear and an 

approachable manner have 

earned Julie her place on the 

NUHonours shortlist. 

Her nominators praised her 

for her strong leadership, 

efficiency and always ensuring 

that her team are happy. 

One of them said: “If I could 

turn out to be anything like 

Julie in my career I would be 

proud. She is a true inspiration 

to all. 

“The work that Julie does with 

the team to ensure they are 

happy at work is incredible.” 

Another simply said she 

is “great, wonderful and 

fabulous.” 


11 

Nottingham Hospitals Charity Fundraiser of the Year AWARD 

Paediatric Critical 

Care Unit 

(PCCU) 

QMC 

"Fantastic initiative, super event 

organisation skills. They are clearly a 

brilliant team." 

WINNER 

With their infectious 

enthusiasm, the Paediatric 

Critical Care Unit have truly 

embraced fundraising for 

their patients’ facilities and 

have incorporated it into their 

everyday activities. 

Every year, the PCCU team host 

a hugely successful annual ball. 

They organise the whole event 

themselves, from ticket sales to 

arranging a venue. 


Nottingham Hospitals 

Charity said: “The team have 

fantastic initiative, super event 

organisation skills and clearly 

work together to achieve 

remarkable results.” 

This year their efforts raised a 

fantastic £9,000 for the ward. 

The team also completed the 

Nottingham Inflatable 5K, 

raising over £500. 

So far the money raised has 

gone towards making sure 

patients and families have the 

most comfortable experience 

possible. They have been able 

to invest in two new buggies 

that are suitable for carrying 

medical equipment, enabling 

young patients to leave the 

ward during their stay. 

They have also been able to 

invest in ten new portable 

DVD players for young patients 

and new ‘Horizon 400’ 

cots which have clear sides; 

allowing parents to see their 

child without having to look 

through bars. 

With the money fundraised, 

PCCU have also been able 

to invest in new equipment, 

including specialised monitors 

and a new ultra sound 

scanner. 

Their fundraising efforts also 

help them form long lasting 

links with patients, who are so 

inspired by their experience at 

PCCU that they turn into great 

ambassadors for the unit. 

staff to clinicians getting 

involved in the fundraising. 

Naomi Walters, from 

Nottingham Hospitals Charity, 

said: “All staff at Hayward 

House are hugely invested in 

their patients, this is one of the 

reasons why their fundraising is 

so successful 

a sponsored spooky sleepover 

in Nottingham’s most haunted 

pub. 

The money raised for Hayward 

House goes towards funding 

additional staff and extra 

services like complementary 

therapy. 

Naomi added that Hayward 

House are an inspirational 

team, inspiring others across 

the trust with their ideas 

and bringing out their 

competitive spirit with their 

unbeaten record. 

She said: “Their enthusiasm 

and passion for fundraising is 

phenomenal, and the support 

they provide their patients is 

second to none.” 

SHORTLISTED 

Hayward House 

City Hospital 

The team at Hayward House 

have been leading the way for 

staff fundraising, winning the 


Challenge competition for 

three years in a row. 

Last year they managed to 

raise over £10,000 for their 

patients. It is truly a team 

effort, with all members of 

Hayward House, from reception 

“They always have displays in 

their waiting area to inform 

patients and families about their 

fundraising. They are brilliant 

ambassadors for the charity”. 

Hayward House staff are 

always coming up with new 

ways to raise money. Last year 

they completed a 10,000 steps 

challenge, held summer and 

Christmas Fayres and completed 

SHORTLISTED 

Haematology Day 

Case Unit 

City Hospital 

The hard working and 

dedicated Haematology 

Daycase team are fundraising 

to create a quiet room on their 

ward. 

The unit sees patients with a 

wide range of blood disorders, 

many of whom are treated 

with chemotherapy, meaning 

they have to spend long hours 

in the centre. 

The team are hoping to raise 

£20,000 to fund a space for 

patients and their families, 

making the difficult time they 

spend in the unit a little more 

comfortable. 

This space can be used 

if families need to make 

important decisions, have 

received difficult news, 

or even just for somewhere 

quiet to get away from the 

busy ward. 

To fundraise, a team from the 

unit took part in the Yorkshire 

Three Peaks challenge, which 

involves climbing the peaks 

of Pen-y-ghent, Whernside 

and Ingleborough in under 

12 hours. This trek is over 

24 miles long and includes 

1,585m of ascent. 

Nottingham Hospitals Charity is 

proud to support the NUHonours 

Awards and sponsor the Fundraiser 

of the Year category – thanking 

and recognising staff and 

fundraisers for all they do for 

patients at Nottingham’s hospitals. 

Bring friends and family 

for a fun-filled day! 

Next year, we’d love staff 

and supporters to join us 

for a very special event. 

On Bank Holiday Monday 

May 7 2018, at Wollaton 

Park, we’re hoping to 

break the Guinness World 

Record for the largest 

gathering of people 

dressed as Robin Hood! 

Find out more at: 

www.nottinghamhospitalscharity.org.uk 

@NUHCharity /NottinghamHospitalsCharity Call: 0115 962 7905 

Nottingham University Hospitals Charity, registered in England and Wales no. 1165397. 

Company Limited by Guarantee, registered in England and Wales no. 9978675. 


12 

Research & Innovation AWARD 

WINNER 

Vicky Booth 

Physiotherapist, 

Neurology, 

QMC 

Vicky’s passion for research 

and improving patient 

treatment has been praised 

by her team. 

She first became interested in 

research while working with 

research-active colleagues. 

She was also part of the 

first cohort to complete 

the Masters of Research 

Methodology in 2010. 

More recently Vicky has 

explored the influence of 

mild dementia on falls, gait 

and rehabilitation, with 

funding from the Alzheimer’s 

Society. This research was 

then presented at a 

national conference. 

She has also worked closely 

with the National Institute 

for Health Research funded 

Programme Grant Promoting 

Independence, Activity and 

Stability in Mild Dementia 

(PrAISED), creating valuable 

contacts and insight. 

Rachel Bumby, from Therapy 

Services, said: “We as a team 

are extremely proud of Vicky 

for all she has achieved. She 

has contributed to high quality, 

patient-centred care at NUH 

and is driving therapy research 

nationally.” 

Vicky has also been a key part 

of the Therapies Research 

Steering group. She supports 

and implements the clinical 

academic pathway, often 

mentoring staff who are 

interested in getting involved 

in research. 

"She has 

contributed to 

hight quality 

patient-care 

at NUH and is 

driving research 

nationally." 

Her inspiring research 

career has built an increased 

interest in exploring new 

ways of caring for patients 

and expanded the research 

capability of the wider team. 

7083_NUHonours advert 1117.qxp_Layout 1 10/11/17 14:41 Page 1 

Enabling Discovery 

Driving Innovation 

SHORTLISTED 

Natalie McGregor 

Head of Regulatory 

Compliance 

Natalie always goes the 

extra mile to ensure her team 

is supported. 

She has been praised for being 

a true team player, fostering an 

open and friendly environment, 

where team members feel 

comfortable to ask her any 

questions. Gemma Walker, 

Clinical Researcher in Children’s 

Services, said: “I have already 

learnt so much from Natalie.” 

After guiding the research 

sponsor adoption process, 

Gemma praised Natalie for her 

excellent communication and 

all the extra help she offered. 

She said: “She was always so 

kind and friendly. Natalie went 

out of her way to put us in 

contact with individuals who 

could support the financial 

arrangements of the study. 

“I really felt encouraged and 

supported in my research by 

her.” 

Changing the world 

NTU is delighted to be sponsoring the NUH Research and innovation Award 

Over the last decade NTU has made significant investment in leading researchers, 

facilities, partnerships and research programmes in our major themes of health and 

wellbeing, medical devices and advanced materials, sustainable futures and safety and 

security of citizens and society. 

The application of the outcomes from a number of these research programmes are 

being targeted and developed to make a positive impact to health promotion, human 

health span and health outcomes. 

www.ntu.ac.uk/research 

SHORTLISTED 

Fibroscan Team 

Queen’s Day Case Unit, 

QMC 

The Fibroscan Team has taken 

on an innovative pilot study, 

with the aim of early detection 

and management of liver 

disease within the community. 

Over the past 12 months 

the team has seen 790 GP 

referral patients, earning 

some extremely positive 

patient feedback. Over 90% 

of patients scored their 

experience as very good. 

The team allow patients to 

be involved in decisions made 

about their care, helping 

them feel more at ease. They 

also share health promotion 

messages, life style advice and 

disease management methods. 

The team are a vital link for 

both patients and GPs. 

Their nomination praised 

them for creating such a well 

received, supportive service. 

It said: “The Fibroscan team 

make a real different in the 

lives of patients with liver 

disease." 


13 

Team of the Year AWARD 

Direct Healthcare 

Group 

WINNER 

Paediatric Diabetes 

Team 

QMC 

The Paediatric Diabetes Team 

have this year been named the 

top clinical diabetes team in 

England and Wales. 

Their hard work and 

willingness to embrace 

innovation, research and new 

technologies, meant they 

achieved the best results in 

England and Wales in the 

recent National Paediatric 

Diabetes Audit. 

Dr Emma Fillmore, Consultant 

Paediatrician, said: “All of 

this was achieved while 

the team was experiencing 

some unavoidable long term 

absence. They all pulled 

together and made sure that 

there was minimal impact 

on patients and other wards 

across the Trust.” 

''They all pulled together and made 

sure that there was minimal impact 

on patients and other wards across 

the Trust.'' 

The team have cultivated a 

reputation for cutting edge 

research, allowing families the 

opportunity to be involved 

in national and international 

research trials for new 

treatment, technologies and 

approaches to management. 

"All of this was 

achieved while 

the team were 

experiencing some 

unavoidable long 

term absence.'' 

They also go above and 

beyond to offer support 

to families and patients, 

offering additional groups and 

activities, such as residential 

trips, transition weekends, 

mixed therapy groups and 

a transition-to-university 

afternoon. 

The team are continuing to 

improve their service, focusing 

on improvements for those 

young people who are 

transitioning to adult services, 

and helping children from 

more challenging backgrounds 

where controlling their 

diabetes can be harder. 

SHORTLISTED 

Renal Services 

Renal Services received a 

variety of nominations for 

their services across the Trust, 

illustrating the whole team’s 

passion and dedication to 

excellent patient care. 

From satellite site staff to the 

Data Analyst Team, renal staff 

have been recognised for their 

team work, commitment and 

positive attitude. 

Among those who made 

nominations was Debbie 

Padmore, Renal Service 

Manager, who praised the 

Renal Secretarial Team. She 

said: “The team have faced real 

challenges and have supported 

each other throughout. 

“I am so proud of their wealth 

of experience, knowledge and 

their passion for delivering an 

excellent service to patients 

and consultants.” 

Patricia Petman was a live 

kidney donor for her husband 

ten years ago. She nominated 

the Transplant Team for their 

continued support over the 

last decade. 

She said: “From the support 

through the process to the 

ongoing support when 

problems have arisen, they 

are so caring at all times. They 

are always at the end of the 

phone to support any worries 

we have.” 

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Human movement is fundamental to our health and quality of life. 

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SHORTLISTED 

Southwell House 

City Hospital 

The Southwell Ward Team are 

a supportive and dedicated 

team who showed incredible 

courage last year when 

a member of the public 

compromised patient and 

staff safety. 

The staff on duty pulled 

together and dealt with the 

incident swiftly, remaining 

professional at all times. 

They also go above and beyond 

to celebrate events and special 

occasions for their patients. 

On Father’s Day every patient 

received a gift, and they all 

enjoyed strawberries and cream 

during Wimbledon. 

A team member said: 

“The ward frequently has 

comments and gifts from 

patients and their relatives 

thanking the staff for being 

so amazing. 

“It really is a pleasure to work 

with such great staff that all 

pull together and really do 

deserve to be recognised for 

their hard work.” 

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14 

Volunteer of the Year AWARD 

WINNER 

Dorothy Lang and 

Shakti Sarin 

Volunteers, 

Ward B48, 

QMC 

Dorothy and Shakti have 

devoted many hours of their 

own time to helping our older 

patients, regularly visiting our 

wards to provide support and a 

friendly face to chat to. 

Many of the patients have 

dementia or memory loss, 

and often cannot remember 

who they have spoken to, but 

Dorothy and Shakti continue to 

visit weekly because they are 

so passionate about making a 

difference. 

Liz Charalambous, Staff Nurse, 

said: “They do not expect any 

thanks, they just come because 

they care and want to make a 

difference. They help patients 

with their meals and other 

seemingly small but hugely 

important tasks such 

as talking to them and 

offering reassurance.” 

They have also helped Liz 

to deliver workshops at a 

dementia conference, talking 

about the difference volunteers 

can make to patients with 

the condition. 

"They do not 

expect any 

thanks, they just 

come because 

they care and 

want to make a 

difference." 

She added: “Their weekly 

kindness has mushroomed 

exponentially into something 

much bigger and for that 

I would like to give them 

the thanks they so richly 

deserve.” 

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SHORTLISTED 

2017 Jimma Link 

Team 

NUH's link with Jimma 

continues to grow and this 

year a team spent two weeks 

in Ethiopia in April – helping to 

deliver life-saving care. 

A range of staff from 

anaesthetists to critical care 

nurses to microbiologists were 

involved in the visit. 

SHORTLISTED 

Pat Sands 

Volunteer, 

Ward E17, 

QMC 

Projects ranged from pain 

management to analysing 

blood cultures and managing 

epidurals. 

Their nomination said: “All 

work done in Jimma was 

highly valuable and actions 

that NUH staff took out 

there even saved lives. Jimma 

hospital is an extremely 

challenging environment to 

work in, not only because of 

the heat but also due to the 

different culture and health 

Ex-nurse Pat has been a 

volunteer on the children’s 

renal unit for many years. 

She helps to run day case 

procedures and help patients 

settle in to the wards with 

care system, different ethics 

and ways of working and also 

the communication barrier.” 

The team leader Clare 

Hepworth, who stood down 

from the position last month, 

was praised for her hard work 

and dedication in making the 

trip happen. 

her warm and welcoming 

approach. 

Staff Nurse Amandip Kaur 

said: “She works alongside the 

nurses attending to children 

with renal problems and 

investigations. Without her 

support the day cases routinely 

done on the ward would not 

be done. 

“She is a very valuable member 

of our team who works very 

hard. Everyone on E17 enjoys 

working with Pat as she 

brings a sense of calm and 

warm smiles to the busy ward 

environment. Pat is an 

absolute gem.” 

Browne-Jacobson-Advert 131x147mm.indd 1 03/11/2017 12:53 


15 

Lifetime Achievement AWARD 

WINNER 

Margaret Bowler 


Morris Ward, 

City Hospital 

Margaret’s hard work and 

dedication to the patients 

on Morris Ward earned her 

multiple nominations for the 

Lifetime Achievement Award. 

Margaret began working at 

City Hospital in 1978 in the 

Cardiology Units. Matron 

Caroline Sheppard said: “I met 

Margaret as a newly qualified 

nurse. From the first moment I 

worked with her I understood 

that she demanded extremely 

high standards of patient care 

at all times.” 

SHORTLISTED 

Pat San 

Osteoporosis Nurse Specialist, 

Across NUH 

Her compassion to patients 

and their families has never 

faulted. A colleague on Morris 

Ward said: “We recently had a 

patient who had no family or 

visitors. They were really lonely 

so Margaret regularly took 

the time to sit and talk with 

her, keeping her company and 

improving her experience.” 

"She is charismatic, 

caring, efficient 

and utterly 

charming" 

Margaret has extensive 

knowledge and experience 

that’s very valuable to staff 

on the ward and she always 

Pat has been working in 

osteoporosis services at NUH 

for the last 25 years. Her 

dedication and compassionate 

patient care, has been praised 

in multiple nominations. 

Pat has made a significant 

contribution to osteoporosis 

research. Dr Kamal 

Chokkalingam said: “Pat 

worked tirelessly in the 

landmark osteoporosis study 

(EPICS) and Pagets study 

almost 20 years ago. Some 

patients that took part in this 

study see me at my clinic; they 

still remember Pat and the 

excellent care she provided.” 

Pat always goes the extra mile 

to accommodate patient’s 

needs. Professor Opinder 

Sahota said: “Many a time she 

makes the time to support 

newer members of staff. She 

is not afraid of a challenge and 

manages to remain cool and 

professional in even the most 

stressful circumstances. 

Staff Nurse, Julia Searby, 

said: “Everyone knows who 

Margaret is, whether it’s 

patients, visitors or staff 

from nearby wards. She is 

charismatic, caring, efficient 

and utterly charming. 

“Patients are comforted by her 

and staff feel supported by her. 

When I see that Margaret is 

working that day, I know it will 

be a great shift.” 

has given patients her own 

telephone number to ring if 

they had any problems. There 

aren’t many people that would 

be happy to sit and talk to 

patients for however long 

they wanted.” 

Pat has also been commended 

for the support and advice 

she offers to other members 

of staff. 

Her team said that she will be 

greatly missed by her patients 

and work colleagues when she 

retires next year. 

All the staff who nominated 

Margaret wished her a happy 

retirement and said how much 

she would be missed by the 

whole hospital. 

SHORTLISTED 

Ciaran O’Boyle 

Consultant, 

Burns and Plastics, 

Across NUH 

Ciaran’s life changing work 

inspired nominations from a 

patient and her family. 

Lisa Cross has had Hidradenitis, 

a painful and long term skin 

condition causing abscesses 

and scarring on the skin, since 

she was 12. At the age of 35 

she said that he is the only 

health professional to have 

truly helped her. 

She said: “This man is helping 

to give me my life back! He’s 

such a lovely, honest man who 

always does his best. I can now 

wear a sleeveless top for the 

first time in 15 years, all thanks 

to him. He’s a ray of sunshine.” 

Lisa’s mother and daughter 

also nominated Ciaran, 

describing how they can’t 

believe the change in her since 

she started treatment. Lorraine 

Cross said: “I have been 

witnessing a change in my 

daughter due to the fantastic 

skill and effort of this man. 

“I am so happy and thankful, 

he will never be able to grasp 

the enormity of what he is 

doing, not just for Lisa but 

for my granddaughter Casey 

and I.” 

Casey said: “My mum deserves 

to be free and Dr O'Boyle is 

making my mum free. He’s a 

super cool dude!” 

The League of Friends 

of Queen’s Medical Centre, Nottingham 

The League of Friends QMC is an independent 

charity of volunteers raising funds directly for 

the benefit of patients, staff and carers of 

Nottingham’s QMC hospital. 

Established in 1978, we have raised close to £1m for the hospital. It is 

currently an exciting time for us as we are looking to increase our number 

of charity shops and develop our funding streams online. To support us in 

our growth and development we are seeking additional Trustees. Roles are 

varied from helping to co-ordinate our retail activities to developing our 

engagement at the hospital. 

If you have a few hours a month to spare and want to find out more please 

contact our Chair, Bertie Pinchera at bertiepinchera@btinternet.com 

Please visit us at www.facebook.com/loffqmc and 

www.justgiving.com/lgqmcn. 


Congratulations 

#TeamNUH 

A selection of photographs from the NUHonours Awards 2017, on Friday 24 November 2017. 

View more pictures online at bit.ly/NUHonours2017Pics

3 

NewsBites 

Billy with his mum (R) 

and his clinical team. 

#BillyWhizz's 

standing start 

Amputee racing driver Billy Monger 

has returned to QMC’s East Midlands 

Major Trauma Centre to thank staff 

for their care and update them on his 

remarkable recovery efforts. 

Billy left the unit in May after having both 

legs amputated following an accident 

during a Formula 4 race at Donington Park. 

The 18-year-old had told staff the next time 

they saw him he’d be walking and he did 

just that. 

He said: “That was the goal when I came 

back – to be able to walk up along the 

ward and say hello to everyone on my own 

two feet which I managed to do.” 

Tony Westbrook, Consultant Orthopaedic 

Surgeon at NUH, and Billy’s named 

Consultant during his care, said the visit 

had lifted and inspired. 

He said: “It’s absolutely fantastic to see Billy 

back on the ward - he’s an amazing young 

man and he’s done incredibly well. 

“To see him walking on his new prosthetic 

legs with a smile on his face is brilliant and 

he wants to further his motor racing career 

which is even better. 

“The lift he gives the hospital and the 

staff who looked after him and the other 

patients that can see, even after major 

trauma, you can move forward with your 

life is really inspiring.” 

Billy presented staff with a thank you gift 

and praised the care he received at the East 

Midlands Major Trauma Centre. 

He said: “The care I had when I was here 

was unreal. It was awesome to come back 

onto the ward and see the team. It’s been 

six months, which is a long time but when 

you come back on the ward it kind of feels 

like it was yesterday that I was in here 

wheeling around in the wheelchair causing 

havoc. It’s good to see everyone.” 

After his visit Billy and his family attended 

NUHonours Awards as a special guest. 

He also given a special award for his bravery 

by his clinical team. 

Tony said: “It’s been great to see him he’s 

a smashing guy and he has a bright future 

ahead of him.” 

Billy walking along the ward. 

Upcoming events 

Whether you prefer something fun, daring or challenging, we’ve got an event for you in the New Year. Raise money for 

your chosen area of the hospitals – and if you’re a member of NUH staff, take on our Challenge 1,000 and help raise 

£1,000 for your area! 

Skydive – Sun 11 March 2018, Langar Airfield 

Take the plunge in this exhilarating tandem skydive! 

Robin’s Big World Record Attempt and Family Fun 

Day – Bank holiday Mon 7 May 2018, Wollaton Park 

Be part of Nottingham history and help us break the 

Guinness World Record for the largest gathering of 

people dressed as Robin Hood! Plus lots of family fun, 

all to raise awareness of our Big Appeal for Nottingham 

Children’s Hospital. 

Asda Foundation Nottingham 10k – Sun 27 May 2018, 

Nottingham 

Take on this popular 10k for your chosen area of 

Nottingham’s hospitals. 

Great Notts Bike Ride – Sun 24 June 2018, 

Nottinghamshire 

Nottingham Hospitals Charity is the official charity at this 

year’s popular and scenic bike event. 

For details see the Charity events page: www.nottinghamhospitalscharity.org.uk/events/ 

#RobinsBigWorldRecord 

Full information about all our appeals is available on our website. 

Stay up-to-date with the charity and latest news on 

Facebook (@NottinghamHospitalsCharity) and Twitter (@NUHCharity)

Choose well 

this winter 

Need medical advice 

and it's not an 

emergency? 

Call NHS 111 

for health advice

NUHonours 2017 Full Supplement FINAL WR

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