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San Mateo County Pride Center Participant Experience Survey (2020)

Thank you for taking our Participant Experience Survey! The purpose of this five-minute survey is to hear from you about the services you have received and/or programs you've participated in at the San Mateo County Pride Center. The information you provide will help improve our services and programs to better meet the needs of community members. All of your answers will be anonymous.

We appreciate you taking the time to share your experience with us!
1. How many times have you participated in Pride Center programs or services? *This question is required.
Do you plan to continue to participate in Pride Center programs or services?
Why might you not continue to participate in Pride Center programs or services? (Check all that apply)
What are the main reasons you want to continue to participate in Pride Center programs or services?
2. For how long have you been participating in Pride Center programs or services?
3. Please mark the services you have participated in at the Pride Center. (Check all that apply.) *This question is required.
  • * This question is required.
4. Please mark the services you have participated in at the Pride Center ONLINE during the COVID-19 shelter in place. (Check all that apply.) *This question is required.
  • * This question is required.
5. Please rate your interactions with the Pride Center's staff.
Space Cell DisagreeSomewhat DisagreeSomewhat AgreeAgree
Staff are courteous and friendly.
Staff are responsive when I have requests.
Staff understand & affirm my sexual orientation.
Staff understand & affirm my gender identity.
Staff understand & affirm my culture/ethnicity.
6. Please rate your experiences with the facility. (Note: please rate based on services at the Pride Center before the COVID-19 shelter in place)
Space Cell DisagreeSomewhat DisagreeSomewhat AgreeAgree
The Pride Center is a welcoming & safe environment.
The Pride Center gives me a sense of community.
The Pride Center is in a convenient location.
The hours of the Pride Center work with my schedule.
7. Please rate your experience with ONLINE services during the COVID-19 shelter in place.
Space Cell DisagreeSomewhat DisagreeSomewhat AgreeAgree
The Pride Center has informed the community about the online services available
The Pride Center has offered online options for the services that are most important to me
Please rate your experience with ONLINE services during the COVID-19 shelter in place.
Space Cell DisagreeSomewhat DisagreeSomewhat AgreeAgree
Online services at the Pride Center have been engaging
Online services at the Pride Center have been easy to access
Online services at the Pride Center give me a sense of community
8. Please rate your experiences with the services provided at the Pride Center.
Space Cell DisagreeSomewhat DisagreeSomewhat AgreeAgree
It’s easy to get connected to other services within the Pride Center.
It’s easy to get connected to other services outside of the Pride Center.
The Pride Center staff include me in deciding what services are best for me.
The services that I am receiving at the Pride Center are improving my mental health.